PRIVACY POLICY

Patricia Sanderson understands that your privacy is important. We are committed to protecting the personal information you provide when using this website. By using this website, you consent to the terms of this Privacy Policy and our Terms of Use. “We,” “our,” and “Crestar Realty LLC” refer to Patricia Sanderson. “You” and “your” refer to the individual accessing this site.

INFORMATION WE COLLECT

We may collect personal information such as your name, email address, mailing address, phone number (including mobile number), IP address, device information, browser type, and website usage data. Information is collected only when you voluntarily provide it through website forms, booking pages, or service interactions.

HOW WE USE YOUR INFORMATION

We use your information to respond to inquiries, schedule and confirm appointments, send appointment reminders, provide real estate consultation and related services, send service updates, and send marketing communications if you have opted in to receive them. We do not sell, rent, trade, distribute, or transfer personal information to third parties for marketing or promotional purposes.

SMS COMMUNICATIONS AND CONSENT

If you provide your mobile phone number and select the applicable SMS consent checkbox, you agree that Crestar Realty LLC may send non-marketing text messages including appointment scheduling, appointment confirmations, appointment reminders, and follow-up regarding your request for real estate consultation and services. If you opt in to marketing communications, you may also receive text messages regarding special offers, discounts, and service updates related to real estate services. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out or reply HELP for assistance. You may also contact us at [email protected]. Consent to receive text messages is not a condition of purchase.

NON-SHARING CLAUSE

No mobile information will be shared with third parties for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platform providers, is permitted solely for operational purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DATA SECURITY

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, misuse, loss, or alteration. Access to personal information is limited to authorized personnel and contracted service providers necessary to deliver services.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate the website, improve user experience, analyze website traffic, and measure performance. You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

DATA RETENTION

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, and enforce agreements.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting [email protected]. You may also withdraw marketing consent at any time.

CHILDREN’S PRIVACY

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 13.

EXTERNAL LINKS

This website may contain links to external websites. We are not responsible for the privacy practices of other websites.

POLICY UPDATES

We may update this Privacy Policy periodically. Any material changes will be reflected on this page. If you have any questions regarding this Privacy Policy, please contact us at [email protected].